This is true customer service at its finest. He not only knows who we are but knows and apparently cares about us as customers on a professional and personal level.”
—Nick Rinius
I just wanted to thank Ledford’s again for a job well done.
We receive our service quarterly from Charlie and never have a problem that can’t be resolved. And this held true today.
Last night we noticed an influx of ants on a kitchen wall near an outlet. I called Ledford’s this morning and Wendy scheduled Charlie for a visit the very same afternoon.
Charlie came out and inspected but before he did anything at all he ask me that simplest question, “Is the baby here?” He knew that my wife and I had just had a baby and he asked if that baby was here at home sleeping. I thought he was asking because of the chemicals even though he assures me on every visit that they are safe, but he was actually asking because he needed to tap on the wall and didn't want to wake the baby if he was at home and sleeping.
This is true customer service at its finest. He not only knows who we are but knows and apparently cares about us as customers on a professional and personal level.
So, I wanted to take some time to thank Charlie and Wendy and Joe for providing such a great service with that personal touch that goes a long way to not only keep our business but to encourage us to recommend Ledford’s to our friends.
Thanks guys!
Nick Rinius, Columbia
Porter-Gaud School has been using Ledford's for over 15 years to accomplish termite and pest control. We have been extremely pleased with them as they always provide timely, professional service.”
—Al Trivette, Director of Facilities
We, Charles and Jean Wellmon, owners of Jean's Bridal and Mt. Pleasant Office Supply have multiple contracts with Ledfords and have been very satisfied customers for more than twenty-nine years. We have always found Ledfords to be more than accommodating and would highly recommend them to anyone.”
—Charles and Jean Wellmon
We have used Ledford's for our termite treatments and termite bond since 1984. Charlie and Susan have always been willing to talk with us when we needed them, and they have always handled our problems professionally and with courtesy. I have been and continue to be willing to recommend their services to others.”
—John H. Poston, President of John Poston & Co., Inc.
We have been doing business together now for more than 20 years. Many termite companies have come and gone but you have been here and will always be here because of the time and care you take with your customers. I am proud that I recommended you, and my client couldn't be happier.”
—Angie Gainey Bailey, The AgentOwned Realty Co.
We have been utilizing the fine services of Ledford's Pest Control for 30 years. Operating as a veterinary hospital in the Charleston area, we are under constant pressure to keep our facility pest free. Ledford's has always done a wonderful job helping us accomplish this. The office staff is always friendly and helpful and the technicians are always prompt, courteous, and well educated about their work. We highly recommend Ledford's to all our clients for their at home pest control needs.”
—Dr. Jim Southard, Air Harbor Veterinary Clinic